Frequently Asked Questions

If you don't find the answer you're looking for, feel free to reach out to us directly—we're here to help!

  • Shechuna is a mobile app that helps you navigate around  seeing where all Religous locations and neighborhood events are. With the most up-to-date information, Shechuna helps to know exactly what's going on in a smooth user-friendly platform.

  • Yes, Shechuna is completely free to use.

  • Shechuna is currently available on iOS and Android.

  • The Shechuna app offers different subscription tiers. The base subscription allows you to post one rental listing at a time and edit it, and offer additional benefits. The premium subscription also allows one listing at a time but includes two free boosts and extra benefits. All subscriptions are non-refundable and automatically renew unless canceled. You can manage your subscription settings through the app.

  • When you purchase a subscription, on the subscriptions page in the app it will display that you have a subscription purchased, just take a screenshot of that screen and send it to: +19294716493 on Whatsapp to redeem the benefits.

  • Similar to Rent A Bro, premium-tier users should take a screenshot of the page to claim the special offer with Sholom Ross Photography. Use this screenshot when you reach out to Sholom Ross on Whatsapp: https://wa.me/+15163086235

  • The premium tier offers several extra benefits, including two free boosts to use per month, (the boosts do stack from month to month) and a special discounted photo session of your listing. Premium tier is about enjoying higher visibility for your listing and bringing its presence to the next level.

  • Both tiers on the app only allow for one listing at a time. To post more than one, visit the Business Tier purchasing on the website here

  • Broker fees typically vary based on the terms of the rental agreement. They usually range from one month’s rent to 10-15% of the annual rent. These fees are paid directly to the broker facilitating the rental. Shechuna does not manage or charge broker fees but offers listings from both private landlords and brokers.

  • You can contact us via email at info@shechuna.app, by reaching out on WhatsApp: wa.me/18629551733, or by submitting a request via our website. While we aim to respond as soon as possible, please note that response times may vary.

  • Shechuna is a platform for connecting landlords and tenants, but we are not responsible for managing disputes, payments, or other legal matters. We recommend that landlords and tenants conduct proper due diligence and ensure clear communication and contracts.

  • Yes, you can list short-term rentals. However, you are responsible for ensuring compliance with local laws and regulations regarding short-term rental agreements. We recommend checking your local guidelines to avoid any legal complications.

  • Subscriptions can be canceled at any time, but there are no refunds for the current billing period. If you cancel, you will continue to have access to the features of your subscription until the end of the current billing cycle, after which the subscription will not renew.

  • We have a verification process in place for landlords and tenants. Verified users are marked with a badge on their profile, indicating that they have submitted additional information to confirm their identity. However, we recommend landlords and tenants still conduct their own checks.

  • If you find a listing that seems suspicious or inaccurate, you can report it directly through the app. Our moderation team will review the report and take action if necessary, including removing the listing or banning the user.

  • Yes, users can leave reviews on a listing, however only verified users can leave reviews. These reviews help ensure transparency and build trust within the community.

  • To increase the visibility of your listing, you can upgrade to the premium tier, which offers two free boosts per month. Listings that are well-written, include clear photos, and have competitive pricing also tend to attract more attention. Additionally if you want your listing featured on the home page, you can do that as well. Reach out to us for details on that.

  • When creating a listing, you will need to provide basic details about the property, including its address (which you can hide from the public listing), rental price, and key features. You can also describe any specific terms, such as lease length and deposit requirements.

  • Shechuna charges a subscription fee based on the tier you select, but we do not take any additional fees from the transactions between landlords and tenants. All payments and agreements are handled directly between the parties involved.

  • You can easily update or edit your listing at any time by going to the ‘My Listings’ section of the app. Simply select the listing you want to modify and make the necessary changes.

  • Verified profiles build trust within the community, making your listings more appealing to potential tenants or landlords. Verified users are also able to leave reviews and see hidden phone numbers and Whatsapp links.

  • We take data privacy seriously and use industry-standard security protocols to protect your personal information. Shechuna does not share your data with third parties without your consent, except as required for analytics or subscription management.

  • If you wish to delete your account, you can do so by navigating to the settings in the app and selecting ‘Delete Account.’ Please note that deleting your account is permanent, and all your listings, reviews, and profile data will be removed.